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eye contact, use of touching, use of physical space) Non-verbal communication and body language (e.g.Male and female roles defined within various cultures.Different forms of greetings and use of titles that may be preferred.When communicating with families, it is also important to understand and consider: Their preference was to communicate with teachers through email or program letters. For example, Sohn and Wang (2006) found that Korean-born mothers, even those who spoke English well, had difficulty communicating with teachers face-to-face. Each family is teaching their young children how to be successful within their own culture, beliefs and traditions.Ĭommunication preferences may be related to cultural or community values, priorities and commitments. It is crucial that programs use communication practices that are sensitive to the diverse language and cultural backgrounds of the families they serve. Trust between you and families makes parents feel good about the program and its ability to meet their child’s needs. Trust is an important part of helping to make sure that you maintain partnership with families and work as a team with families to help children meet their goals. Positive communication skills help to make sure that accurate information is shared, expectations are shared, and trust is established.Ĭommunication and relationships with families help to build trust. A single conversation, positive or negative, can set the tone for a family’s opinion of preschool staff, so it is essential to develop effective communication skills early on. Effective communication helps to inform, reassure, and engage families, which all helps establish and build a strong partnership between staff and families. Positive communication is perhaps the most powerful tool that you can use with families. Importance of Communicating with Families Families will be eager to know how their child is doing, and you can support comfortable and effective communication by offering encouraging responses and asking for clarification if something is not understood. When you are aware of these characteristics, you communicate in ways that are more supportive and respectful of families. All of these opportunities require you to be aware and courteous of the family’s characteristics, including tone, choice of words, and nonverbal communication, such as facial expressions and body language. Have you ever been surprised that someone misunderstood a message you thought you had communicated quite clearly?Ĭommunication between teachers and families occurs during daily hellos and goodbyes, as well as in more formal activities such as family meetings. Communicating with others can be both simple and complex at the same time.
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